At jmmm, protecting the personal information of our Philippines members is a responsibility we take seriously. This Privacy Policy explains what data we collect, why we collect it, how it is used, and the choices you have over your information. By using the jmmm platform, you agree to the practices described here. If you have questions about any section, our FAQ page is a good starting point for quick answers.
Last updated: 2025. Applies to all members accessing jmmm from the Philippines.
When you register for a jmmm account, we collect personal details including your full name, date of birth, email address, and contact number. During the verification process, we may also request a government-issued ID to confirm your identity and ensure you meet the minimum age requirement of 21 years for Philippines players. When you make deposits or withdrawals, our payment processors collect transaction data such as your payment method details and transaction history — this information is handled securely and in accordance with applicable Philippine financial regulations. We also collect technical data automatically when you use our platform, including your IP address, device type, browser version, and session activity logs. This technical data helps us maintain platform security, detect suspicious behaviour, and improve the overall experience for members across the Philippines. All data collection is limited to what is genuinely necessary for operating your account and fulfilling our legal obligations.
The primary purpose of collecting your personal data is to create and manage your jmmm account, process transactions, and deliver the gaming and betting services you have signed up for. We use your contact details to send you important account notifications, security alerts, and — where you have opted in — promotional updates about new offers available to Philippines members. Identity and age verification data is used solely to comply with our licensing obligations and to prevent underage access to the platform. Transaction records are retained to support dispute resolution, fraud prevention, and regulatory reporting as required under Philippine law. We do not use your personal data to build advertising profiles or sell insights to third-party marketers under any circumstances.
jmmm does not sell, rent, or trade your personal information to any third party for commercial purposes. We share data only with trusted service providers who are contractually bound to handle it securely — these include payment processors, identity verification partners, and cloud infrastructure providers. In certain circumstances, we are legally required to disclose member information to Philippine regulatory authorities, law enforcement agencies, or courts when presented with a valid legal request. Any third party that receives your data on our behalf is permitted to use it only for the specific purpose for which it was shared, and must comply with data protection standards equivalent to our own. We review our third-party partners regularly to ensure ongoing compliance with our privacy commitments.
We apply industry-standard security measures to protect your personal data, including encrypted data transmission, secure server environments, and access controls that limit who within our organisation can view sensitive member information. Your account is protected by password authentication, and we strongly encourage all Philippines members to use a unique, strong password and to enable any additional security features available on the platform. Personal data is retained for as long as your account remains active and for a reasonable period thereafter as required by applicable law or for legitimate business purposes such as dispute resolution. When data is no longer needed, it is securely deleted or anonymised in line with our internal data lifecycle policy. If you believe your account security has been compromised, please contact our support team immediately so we can take prompt action.
As a member based in the Philippines, you have the right to request access to the personal data we hold about you, to ask for corrections if any information is inaccurate, and to request deletion of your data subject to our legal retention obligations. You may also withdraw consent for marketing communications at any time by updating your notification preferences within your account settings or by contacting our support team directly. If you wish to close your account and request data deletion, please reach out to us and we will guide you through the process in accordance with applicable Philippine data protection regulations. We aim to respond to all data-related requests within a reasonable timeframe and will keep you informed of the progress. For further guidance on your rights or our data practices, visit our FAQ page or review our Responsible Gaming policy for related member protections.
We may update this Privacy Policy from time to time to reflect changes in our services, technology, or applicable Philippine regulations. When material changes are made, we will update the "last updated" date at the top of this page and, where appropriate, notify active members via email or an in-platform notice. We encourage you to review this page periodically so you remain informed about how your data is being protected. Continued use of the jmmm platform after any update constitutes your acceptance of the revised policy. If you have concerns about any change, please contact our support team before continuing to use the platform.
Understand the rules that govern your use of the jmmm platform, from account conduct to withdrawal policies.
Read TermsLearn about the tools and resources available to help Philippines members stay in control of their gaming activity.
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